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Crestron recently released the Information Gathering Tool to help quickly gather diagnostic info and provide the best possible support for our customers. The tool does not interrupt runtime while it issues a series of device-specific console commands to provide a 'snapshot' of the device/system in its current state, and gathers persistent logs (PLOGs) to provide timestamped history. For Crestron Home and AV Framework systems it also downloads configurations and logs.
This collected data can be provided to Crestron’s True Blue Support to assist with analysis & troubleshooting per OLH 1000443 - Creating & Updating True Blue Support Cases. Information Tool can and should be run at critical points in the project (initial deployment, at the beginning and end of on-site troubleshooting, periodic remote monitoring, etc.) to provide a record of configuration/settings on the captured devices for later reference.
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Crestron Simpl Windows Software Download Originpro 9 Crack Bending The Willow Pdf Game Eroge Apk Brushing Program Wilbarger Protocol Lady Gaga The Monster Ball Tour At Madison Square Garden Dvd Download Mcafee Avert Stinger 10.0.0.482 Battlefield Bad Company 2 Crack 1.0 Contact Torrent The Shoes - Crack My Bones 2011. Crestron Database: The Crestron Database is a large collection of information that is accessed by various Crestron software packages, including SIMPL, D3 Pro®, and SystemBuilder™ software. The Crestron Database contains hundreds of Crestron logic modules that have been precoded, tested and debugged at Crestron. So I've just bought myself a Crestron MP200 off eBay to try and learn a bit of SIMPL Windows at home before I commit to getting some proper training but didn't realise I couldn't download it unless I'm already certified or at least done the Crestron 101.
The Information Gathering Tool is now downloadable directly from the Crestron Website, as well as through MasterInstaller. End users will not have access to software downloads and should reach out to their Crestron Dealer for support (see OLH 1000575 - End User Support).
A full help file is included with the application, but a few features are highlighted below:
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- Autodiscovery – The application supports device autodiscovery via a button located beneath the connection settings. Selecting a device will populate the connection settings and select the appropriate command list.
- Batch Devices – Available via the menu bar or the bottom of the autodiscovery pane, this feature allows for data to be gathered from multiple devices concurrently. This feature is especially useful for support cases as it provides a better view of the system as a whole.
- Within the Batch Devices window a few other helpful features are available:
- NVX Info Table – Useful for NVX troubleshooting and data gathering, this feature gathers status from all discovered NVX devices and exports it in a CSV file for analysis.
- Device Export – Located under the Devices à Export… menu tree, a few options are available to simplify data gathering for inventory purposes, XiO Cloud usage, and address books.
- Uploader Integration – The application tracks files that are created during its current session. By utilizing the integration with the Crestron Uploader, these files can be easily uploaded and the resulting link provided to Crestron Support to download and examine the files. In addition to the files created by the tool, the user can add other useful or relevant files such as system drawings or source code.